Terms of Use & Ordering Policies

Effective date: October 8, 2026

These terms apply when you use atlphilly.com or order from us online. By placing an order or creating a rewards account, you agree to them. "We" and "us" means rlrp2gether LLC, doing business as Atlanta Philly Italian Pasta & Subs. Our Privacy Policy explains how we handle your information.

Online ordering

Online orders are for pickup at our Morrow location. An order is accepted when you receive a confirmation on screen, and your card is charged at that point. Please check your items, pickup time and contact details before you pay, and keep your confirmation number.

Pickup

• Pickups are available Tuesday through Saturday, 11:30 AM to 7:30 PM, in 15-minute slots. We are closed Sunday and Monday.
• You can order for as soon as possible during open hours, or schedule a pickup up to 2 weeks ahead.
• Bring your confirmation number or the name on the order.
• Orders that are not picked up are not refunded.

Prices & payment

• Prices are shown in U.S. dollars and are subject to change without notice, so please confirm current pricing when you order. Your total includes applicable Georgia and local sales tax.
• Payment is taken in full by card at checkout through our processor, Stripe.
• If an item is listed at an obviously wrong price, or becomes unavailable, we may cancel that order or item and refund you in full. We will contact you if we do.

Catering

• Catering orders are paid in full when you order.
• Same-day catering needs at least 2 hours' notice. Catering can be scheduled up to 2 weeks ahead.
• After you order, we may contact you to confirm the details for your event.
• We may cancel a catering order we cannot fulfill. If we do, we will refund the full amount to the card you paid with.

Cancellations & refunds

• Menu orders are made to order, usually right away, so they generally cannot be cancelled once placed. If something is wrong with your order, call us at (678) 489-7582. We will offer an equivalent store credit or a refund, at our discretion.
• Catering orders cancelled at least 72 hours before the scheduled pickup time receive a full refund. Catering orders cancelled less than 72 hours before pickup are not refunded. To cancel, call us at (678) 489-7582.
• Approved refunds go back to the original card. Your bank may take 5 to 10 business days to show them.
• If you believe you were charged in error, please contact us before disputing the charge with your bank. It is usually the fastest way to get it resolved.

Allergens & dietary needs

The ingredients in each item are listed in its name, description and customization options. Please review them before ordering. If you have a food allergy or a question about an item, call us at (678) 489-7582 before you order.

Rewards program

Where available, our rewards program works like this:

• You can join after placing a paid online order, using the email address on that order. We send you a link to confirm your email.
• You earn 1 point for every $10 of your order's pre-tax subtotal on online orders. Points are counted in whole numbers per order, and tax does not earn points.
• The order you joined with is credited once you confirm your email.
• One account per person, identified by email address. Accounts and points cannot be transferred, sold or combined.
• Points have no cash value and cannot be exchanged for cash. Redemption is not available yet. We will post how points can be used when it is.
• We may remove points earned through error, abuse or fraud. We may change or end the program with notice on this page. Any unused points will expire after membership or loyalty program ends.

Using this site

• Please don't misuse the site: no automated ordering, scraping, fraudulent payments, or attempts to interfere with its security or operation.
• Our name, logo, photos and menu content belong to us and may not be reused without permission.
• We try to keep menu details, photos and hours accurate, but photos are for illustration and portions and appearance may vary.

Liability

The site is provided "as is". To the fullest extent the law allows, we are not liable for indirect or consequential losses arising from your use of the site. Our total liability for any order is limited to the amount you paid for that order. Nothing in these terms limits rights you have under the law that cannot be waived.

Governing law

These terms are governed by the laws of the State of Georgia. We may update these terms. The effective date above shows when they last changed, and any order is governed by the terms in place when it was placed.

Contact

Atlanta Philly Italian Pasta & Subs
1510 Southlake Parkway Festival, Morrow, GA 30260
Phone: (678) 489-7582
Email: info@atlphilly.com